Privacy Policy

Introduction

This Privacy Policy explains how luminovexa.top Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website luminovexa.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

As a company registered in Cyprus and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

The data controller for your personal information is:

luminovexa.top Ltd

Ledra Street 24, Nicosia 1031, Cyprus

Registration Number: HE769458

Email: [email protected]

Phone: +357 22148293

Data We Collect

We collect and process the following types of personal data when you interact with our website and services:

Information You Provide Directly

Contact information (name, email address, phone number)
Communication preferences and inquiry details
Consultation requests and project requirements
Feedback and survey responses

Information Collected Automatically

Website usage data and analytics information
IP address and geolocation data
Browser type, device information, and operating system
Pages visited, time spent on site, and referral sources
Cookie data and tracking identifiers

How We Use Your Information

We process your personal data for the following purposes, based on the legal grounds specified:

Service Provision (Contract Performance)

Responding to your inquiries and consultation requests
Providing platform comparison and analysis services
Delivering reports and recommendations
Processing payments and managing client relationships

Legitimate Business Interests

Improving our website functionality and user experience
Analysing website traffic and user behaviour
Developing new services and improving existing ones
Preventing fraud and ensuring website security

Consent-Based Processing

Marketing communications and newsletters (where consented)
Non-essential cookies and tracking technologies
Personalised advertising and remarketing

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purpose, and duration, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

Service Providers: Analytics services (Google Analytics), email services, and hosting providers
Legal Requirements: When required by law or to protect our rights and interests
Business Transfers: In connection with mergers, acquisitions, or asset sales

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Contact inquiries: 3 years from last contact
Client data: 7 years after contract completion (for legal compliance)
Website analytics: 26 months (Google Analytics default)
Marketing data: Until consent is withdrawn

After the retention period expires, we securely delete or anonymise your personal data.

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at [email protected] or +357 22148293. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure hosting and data storage facilities
Regular security assessments and updates
Access controls and employee training
Data backup and recovery procedures

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data to third countries, we ensure adequate protection through:

Adequacy decisions by the European Commission
Standard contractual clauses approved by the EU
Binding corporate rules or certification schemes

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

luminovexa.top Ltd